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For Smart MSPs dedicated to providing comprehensive cloud services

The POPX advantage for managed service providers

The POPX advantage

Gain unparalleled insight into your operations, eliminate service outages, resolve customer issues faster and reverse margin erosion and revenue leakage.

Modernise operations, identify unused infrastructure and intelligently automate business processes. Get to cloud fast and deliver a customer experience that outperforms rivals.

Best practice implementation of a fully managed platform to give you the best chance of success and support for your business through the transformation journey and beyond.

The POPX advantage

Get results fast

Service Provider
Integrate internal and supplier systems

Fast integration

Integrate all your assets, service providers and third party systems.

Fast time to market

Fast time to market

Expand your product portfolio with a comprehensive cloud offering.

Fast growth opportunity

Fast growth opportunity

With cost effective and scalable operations you are ready for profitable growth.

Complete services know-how

Complete services know-how

Book a demo

Give your customers industry leading levels of service

  • Consolidate
  • Integrate
  • Automate
Consolidate disparate systems into one platform

Rapidly consolidate disparate tools to a single system of action in the cloud. Harness your shared data with the most trusted IT service workflows. Remove the cost, complexity and errors associated with using multiple tools to manage and support customers and turn them into loyal brand ambassadors.

Integrate legacy and internal systems and suppliers

The bedrock of any successful transformation lies in the quality and depth of your integrations and workflows. With POPX, you’ll never need to stress about fragmented systems and data again. We’ll integrate all your assets, internal systems, service providers, customer data and third party systems, such as CRM, support finance and billing. 

Automate repetitive tasks and processes to increase capacity and operational efficiency

Take control with a single integrated MSP platform that transforms operations, service and business management functions. Achieve next level service automation for key processes, increasing resource capacity by up-to 40% and delight customers with industry leading levels of service, automation and intelligent workflows. Consolidate legacy apps and automate manual processes.

De-risk your transformation

We answer the biggest operational challenges for technology service providers looking to fast track and de-risk their digital transformation in just a few short months. The POPX platform delivers transformation faster, more effectively and cheaper than any MSP can achieve on their own or with expensive professional services.

Fixed fee that makes transformation affordable

Affordable

With a fixed monthly fee covering everything and a fast return on your investment, transformation no longer needs to be considered an expensive high-risk strategy.

Fully managed transformation service for peace of mind

Peace of mind

POPX is provided as a managed service, and means we’re with you every step of the way to ensure success. Through deployment, ongoing enhancements and regular maintenance, we’re your long-term partner.

One platform to transform and optimise service provider operations

One platform

Consolidate and optimise your operations, seamlessly joining up all technical and support functions, data and processes, while driving cost efficiencies to new levels with next level service automation.

Deploy
Enhance
Maintain

Get onboard with POPX

We’re committed to delivering the best service and support in the industry. Your successful transformation and continued optimisations are what brings us satisfaction.

Here's what you can expect from us:

Experts in digital transformation for service providers
  • Experts with years of experience in IT services.
  • Laser focus on outcomes & business value.
  • Easy, no-cost proof of value process.
  • Tailored demo relevant to your business.
  • Onboarding & training to get you started quickly.
  • Service assurance workflows, playbooks & guided decisions.
  • World-class service management for customers.
  • Automated provisioning & service reports.
  • Secure customer & partner portal.
  • Industry leading monitoring, tightly integrated to service management layers.
  • Advisors who will support your change initiatives & future strategies.

Explore the benefits of the POPX Platform

Consolidate

Increase resource capacity up-to 40% and turn customers into ambassadors

Implement higher standards for your customer service teams

Higher standards

Increase the quality of work with less time to complete tasks accurately and to the satisfaction of the customer.

Give employees the tools to make them successful and fully engaged with your clients

Employee engagement

With improving customer satisfaction and Net Promoter scores, employees will feel rewarded and motivated to do more.

Turn customers into ambassadors that continue to buy as you capture more market opportunity

More opportunity

Leverage capacity to quickly add new services to your catalogue and capture more market opportunity.

Integrate

Smart MSPs think differently and won't compromise on efficiency

Cost effective integrations that work without the complexity and overhead

Simplify

No more costly and complex external integration tools and development teams to support them.

Fully Managed service includes all your integration needs as part of the service at no extra fee

We'll carry the load

We’ll integrate everything that matters to you fast, and take care of the maintenance as part of platform support.

Drive next level service automation with end-to-end workflows

Seamless workflows

Your workflows will work end-to-end, boosting speed, productivity and business performance.

Automate

Seamlessly connect engineering, support and the customer

Modernise and automate operations so you can automatically identify and resolve issues

Modernise & automate

Automatically identify and resolve issues. Align initiatives across strategy and operations to boost productivity.

High performance operations to harness the power of ServiceNow through the POPX Platform

High performance

Harness the power of a shared data model with common workflows to give you speed and agility where it counts.

Transform into a Smart MSP with the customer experience your clients demand

Work smart fast

Transform self-service with personalised, consumer-style web and mobile experiences.

Some of our integrations (plus many more...)

Suppliers

  • BT / Openreach
  • Virgin Media
  • TalkTalk

Finance Systems

  • Microsoft Dynamics
  • Financial Force
  • Sage

CRM Systems

  • Salesforce
  • Netsuite
  • ZOHO

Orchestration

  • Nutanix
  • VMware
  • Viptela

Tech Providers

  • AWS
  • Azure
  • GCP

Talk to us and find out more about POPX

Talk to us
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