Increase resource capacity up-to 40% and turn customers into ambassadors
Scale with profit
Rapidly consolidate disparate tools to a single system of action in the cloud. Harness your shared data with the most trusted IT service workfows. Remove the cost, complexity and errors associated with using multiple tools to manage and support customers and turn them into loyal brand ambassadors.
Smart MSP capabilities with POPX:
- Automated diagnostics.
- CMDB driven monitoring.
- Automated service reports.
- Customer central dashboard.
- Multichannel customer service.
- One customer portal for everything.
- Automated CMDB & asset population.
- Automated provisioning & de-provisioning.
- eBonding & integrations to suppliers & customers.
- Service assurance workfows, playbooks & guided decisions.